Service Monitoring Transformation

transforming your monitoring service

Service Monitoring, and more specifically, Application Performance Monitoring means understanding your services and monitoring them proactively.  With our proven products and services in this area, we can help you to

  • Create a Business Service Monitoring Strategy
  • Design and Implement a Transformation Programme to Reach Your Targets
  • Design and Source the Monitoring Team
  • Implement a Left-shift and Continuous Improvement Strategy
  • Select the right products that work for you and implement them in a way that continues to leverage your existing monitoring assets

we think end-to-end

Reactive Monitoring
  • System and basic Event Management
  • Network and basic Event Management
  • Synthetic (from within company perimiters)
Applied Monitoring
  • Consolidated Event Management
  • Federated CMS / CMDB
  • Automated Discovery
  • Expanded monitoring and active probe from within perimeter
  • Synthetic transactions from end-user locations
Application Performance
  • Service Models
  • Integration with ITSM / CMDB
  • Compliment active probing
  • Java/.net app deep drive
Service Management
  • Service Models and Integration with ITSM / CMDB
  • Compliment active probing
  • Java/.net app deep drive
Proactive Monitoring
  • Wide scope for statistical metric correlation
  • Reporting and trending
  • Log analytics for breath

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Predictive Monitoring and Analytics
  • Statistical metric correlation
  • Automated remediation

why customers choose us

End-to-End Thinking

We not only understand monitoring tools, but also how to set up and drive successful operations and target operating models

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Partners and Product

Although we are comfortable with a variety of monitoring product stacks, we have  partners in a variety of areas

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Product Expertise

We have worked in HP, BMC and Dynatrace as well as several open source platforms.

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